Do you want an IT expert to look after your IT equipment and manage security for you?
Fast and Easy Computers specialise in support packages for single users, micro‑businesses, and companies with up to 50 users.
We design and implement disaster‑recovery plans, set up secure data storage with clear permission structures (so users only see the files relevant to them), manage your software, keep it up to date, and ensure it remains secure.
We help you comply with current laws and best‑practice guidance relating to computer use and data security. This includes the 10 Steps to Cyber Security recommended by the NCSC, data security and governance guidance from the ICO to support GDPR compliance, marketing rules under PECR, and card‑payment requirements under PCI DSS. We also follow the NIST framework ourselves and can help you apply these standards effectively to reduce risk and avoid compliance issues.
For a business, our plans help you comply with standards such as Cyber Essentials and Cyber Essentials Plus, which we can assist you in getting.
Our aim is to make your business or personal IT use as trouble‑free and productive as possible. We’ve helped companies grow from a few users to over 50.
All support is delivered through rapid advice and direct assistance rather than a logged callback system. We prefer speaking to users and providing immediate remote support via shared screen. If you want to test our support response, call us on 0161 483 6654 during business hours and you should get straight through to a qualified professional.
Our support plans are listed below. You are welcome to download the PDF for full details of each plan.
Remote Support Plan
For individuals and small groups of users (e.g. micro-businesses) who need professional support to keep them safe and working efficiently.
- Guaranteed tiered response times for problems.
- Unlimited remote support over the phone or via remote login.
- Machine security patching.
- Machine error monitoring.
- Continuous software and hardware checks.
- Professional IT technicians on call.
- Webroot Endpoint protection with DNS filtering: top-end business class security software,both supplied and monitored.
- Advice and guidance including on security, NCSC steps, GDPR, PECR, PCIDSS and other relevant laws.
Pricing for this package :
£17.50+VAT per PC/MAC per month (£21 inc VAT/month, or approx. 70p a day).
Yearly discount available.
Extended Support Plan
This package has all the features of the Remote Support Plan along with fully licensed Microsoft 365 Standard, which includes licensed desktop versions of Word, Excel, Outlook, PowerPoint, Publisher and Access on 5 devices.
This includes Microsoft Co-Pilot Chat. A secure method for asking AI advice from a ChatGPT-based system.
Its got 1TB cloud storage and 50GB email storage per user, for great collaboration and sharing. We include cloud-cloud backup, up to 6 times a day, to keep this all safe.
We also include a few extra benefits.
- Tiered guaranteed response times.
- Free IT consultancy via the phone, Teams or Zoom.
- Monthly testing of your backups by a human.
- Free use of loan machines if yours is being repaired.
Pricing for this package:
£40+VAT per PC/MAC per month, (£48 inc. VAT per month)
You can also pay yearly at a discount of £432+VAT/year.
Complete Support Plan
Our premium package for businesses that require a more complete service with user training, extra email security, out of hours emergency response, free onsite callouts when remote can’t do, along with a virtual CIO for your meetings and planning.
Effectively this plan gives you a full virtual IT department with training included.
- All the features of extended package
- A virtual CIO (IT manager) to have in meetings,discuss your IT strategies and plan your use of technology.
- Out of hours emergency response.
- Extra server level phishing and malware protection for your emails.
- Staff training, in security and machine use.
- Security incident management.
- Auditing and usage reports.
The PDF below explains all the features of the package, but in general its there to keep your business running with the best advice and services all included for a monthly fee.
Pricing for the complete package : £75+VAT per PC/MAC per month, or £750+VAT yearly (at a 20% discount).